A linchpin hierarchy
- Do exactly what the boss says.
- Ask the boss hard questions.
- Tell the boss what your best choice among the available options is. Insist.
- Have co-workers and bosses ask you hard questions.
- Invent a whole new way to do things, something that wasn't on the list.
- Push and encourage and lead your co-workers to do ever better work.
- Insist that they push and encourage you.
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A gente não se cansa de ajudar quem trabalha no Brasil a melhorar, até ter o melhor atendimento do mundo. Assinado: Equipe da Ponto de Referência
sábado, 26 de fevereiro de 2011
O cara é bom mas não entendi o item 1 Seth's Blog : A linchpin hierarchy
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